June 2007
Quitters and Losers

Mentor Profile

Industry News

Building Your Career

Future Professional Profile

Paul Mitchell Alumni Profile

You Need This!

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Magic of Memories 2007

May 2007
Finding Physical Balance

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The Power of Philanthropy


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Dear Future Professionals,

How would you feel if someone called you a quitter or a loser? Most people would be highly offended, but not our Paul Mitchell School staff members. Recently, they were challenged to become quitters and losers . . . in a good way! Our Quitters and Losers Wellness Campaign established the goal of having everyone on our team commit to quitting their unhealthy habits and losing their unhealthy extras (extra pounds, excess blood pressure points, and extra cholesterol points, for example). The results have been amazing, and I’m proud to share some of them with you in this month’s newsletter.

Many of our staff members made commitments to quit smoking and quit eating meat. Others committed to losing weight, losing inches, and lowering their cholesterol and blood pressure. Paul Mitchell The School in Costa Mesa introduced the “Staff Fit Club,” a friendly 12-week competition to become more healthy. Participants signed a commitment form, put $20 into a pool, and chose a “Fit Club buddy.” The person who lost the highest percentage of body weight received the money and earned the title of “The Biggest Loser.” We’re a bunch of quitters and losers and we’re proud of it!

Achieving physical balance by becoming a quitter and a loser is about respecting the most important relationship we have: the one with ourselves, which is oftentimes the relationship we abuse the most. Years ago I overcame a drug addiction. As much as I thought I was doing good in the world and taking care of other people, at the end of the day I could not give something to others that I did not have for myself. Becoming a quitter was the best thing I did for myself and for those I love. I hope you’ll join me in proudly proclaiming, “I’m a quitter and a loser, too!”

— Winn Claybaugh
Dean and Cofounder of Paul Mitchell Schools



Mentors are people who lead by example. This month’s Mentor Profile features some great role models from the Quitters and Losers Wellness Campaign.


Sitting in the audience when Winn issued the Quitters and Losers challenge, school owner Michael Galvin made the commitment to lose 50 pounds. He started exercising daily and following a healthy eating plan. Six months later, Michael had burnt over a million calories, lowered his high blood pressure, lost 42 pounds, and reduced his body fat to 17 percent. He recently completed the AIDS LifeCycle with Team Paul Mitchell The School. (You’ll hear more about the 7-day, 585-mile bike ride in this month’s Industry News.)


With a job that had her on the road three to four weeks a month, National Coaching Specialist Mary Burlingame noticed that her airplane seat and seatbelt were getting tighter all the time. She took on Winn’s challenge and lost 129 pounds by making a few simple changes: she stopped eating after 7 PM, started drinking lots of water, and selected a “focus word” to live by. Mary’s word was “discipline” and she posted it everywhere as a constant reminder to take full responsibility for her life and make better choices. “I’m not on a diet, and I’m not done yet,” she says.


Being a quitter or loser is good for your health, and we all know that health is one of the most precious gifts we’ll ever have. No one understood that better than C.W. Metcalf. A writer, actor, performer, and survivor of two brain cancer surgeries and several near-death experiences, C.W. successfully fought leukemia for several years. With a survivor’s joy in being alive, he recorded a 2004 MASTERS Audio Club interview with Winn Claybaugh. Sadly, C.W. lost his battle with leukemia in June 2007 but his message of remaining creative, healthy, and productive through times of uncertainty is a wonderful legacy for all of us.

CLICK HERE to listen to “When the Going Gets Tough” with C.W. Metcalf.



If you enjoyed this month’s audio message, you’ll love our MASTERS Audio Club. CLICK HERE for more information.

Team Paul Mitchell The School Rides Again!
Team Paul Mitchell
Linda August
Frank Bennett
Andrew Carruthers
Michael Galvin
Jeff Gemmette
Mike Helm
Dave Holland
Taylor Ingram
Eric Jansson
Brett Jarvis
John Kanski
Sandy Matos
Chris Matthews
Micah McDougle
George Morales
Meg Ross
Shawn Trujillo

For the fourth consecutive year, Paul Mitchell Schools fielded a team in the 7-day, 585-mile AIDS/LifeCycle bike ride from San Francisco to Los Angeles. This year’s team included 17 school owners and Learning Leaders who raised over $50,000 for the San Francisco AIDS Foundation and the HIV/AIDS services of the L.A. Gay & Lesbian Center.

“You would be SO proud of our Team Paul Mitchell The School riders,” said Dean and Cofounder Winn Claybaugh. “Their butts are sore, their knees are aching, but they all have stories of life-changing experiences!” Paul Mitchell Chairman and CEO John Paul DeJoria acknowledged the riders for taking time from their own lives to go on a ride that will benefit others. “You are super cool!” he said.

The team had plenty of support throughout the ride. Winn Claybaugh and school co-owner Nina Galvin followed along in a car to film, take photos, and even do laundry for the team. A group of 25 Future Professionals showed up at a rest stop to cheer for the riders and spritz them with Awapuhi Moisture Mist, and another passionate group welcomed them home at the finish line. In total, the event raised $11 million. For more information, visit www.aidslifecycle.org.




Future Professionals Chosen for Paul Mitchell Ads

Paul Mitchell’s new Head for Change ad campaign features real people doing real things they love and making a real difference. Emphasizing the company’s passion for life and compassion for the planet, the ads feature members of the Paul Mitchell “family”—including sponsored athletes and Future Professionals from Paul Mitchell Schools.

Natasha Vranic, from Paul Mitchell The School Michigan, is a fashion enthusiast and champion of women’s issues. Matt Fine, a Future Professional from Paul Mitchell The School Nashville, is passionate about music, graphic design, hairdressing, and caring for the planet. A drummer for the environmental organization American Forests, Matt takes simple, everyday actions like recycling and supporting the selling of the carbon-neutral Tea Tree brand. Rachel Burney took a leave of absence from Paul Mitchell The School San Diego to travel around the country and visit Africa on behalf of Invisible Children, a nonprofit group working to improve the lives of children affected by wars.

The campaign will debut at Signature Gathering in Las Vegas in July and on the Paul Mitchell Web site August 15. Print ads will run in September’s Teen Vogue, Seventeen, and Cosmogirl, with additional images of the athletes in a variety of sports magazines through the summer and winter. The rest of the photos will run in mid-October and November on www.paulmitchell.com, along with the inside scoop on each of the models and concrete ways to make a difference.



San Francisco School Donates Days of Beauty

Future Professionals and Learning Leaders from the San Francisco Institute of Esthetics and Cosmetology (SFIEC) Paul Mitchell Partner School frequently donate their time and talent to their local community.

In March and April, SFIEC’s “Days of Beauty” treated local seniors to a variety of services. In May, the Future Professionals provided complimentary Mother’s Day makeovers to nearly 100 teen moms from San Francisco’s Teenage Pregnancy and Parenting Program. “It’s so inspiring to see our Future Professionals using their talents and gifts to help people feel great,” said SFIEC President Deedee Carlson. “They’re doing what they love while making a big difference for another person. It’s a win-win situation.”



Paul Mitchell Support “Displace Me” Event

On April 28, more than 68,000 people left their homes and comforts to displace themselves for the displaced people of Northern Uganda—and Paul Mitchell was there.

Responding to a special conference call with Paul Mitchell Chairman and CEO John Paul DeJoria, Paul Mitchell Future Professionals volunteered their time and Paul Mitchell distributors donated cardboard for Displace Me, the 15-city event sponsored by the nonprofit organization Invisible Children.

“We’re asking everyone to sleep outside for one night in a silent vigil to tell our leaders that we demand action,” explained Invisible Children Cofounder Laren Poole. “We’re going to make a cardboard village that night to mimic how these people live, so we may know for 24 hours what it’s like to live in a horrible situation where you’re afraid of being abducted or you live on $1 a day.”

Gloria Ellrich, a Learning Leader at Paul Mitchell The School Orlando, rounded up about 20 Future Professionals, their family members, and friends. “Before the event we all went to Wal-Mart to buy sleeping bags, pillows, and even some candy to sneak in (we were only allowed to bring in water and crackers). However, when we got there we saw the true reason we were there. The people in Northern Uganda do not have money to get food. They sleep on the ground with no blankets, no pillows. A lot of the problem is that people do not know what is going on. To be honest, I didn’t know till the conference call.”


Chianne Ellingwood and a group of Future Professionals from Paul Mitchell The School Provo attended the Denver Displace Me event. “It was an amazing experience,” Chianne said. “I don't think any of us would trade it for the world.”

At the Chicago event, Brittney Jackson filmed a documentary and played it for her fellow Future Professionals at Great Lakes Academy of Hair Design Paul Mitchell Partner School in Port Huron, Michigan. “Now they are planning their own peace event,” Brittney said. “I never thought something I did could affect others and push them to be better.”

“Invisible Children is taking care of a need that’s thousands of miles away in Africa because somebody has to do it,” said John Paul DeJoria. “I think it’s brilliant that they’re not only doing it but they’re giving us the opportunity to get involved.” For more information, visit www.invisiblechildren.com.

Having Fun (It’s Not Rocket Science)
From Be Nice (Or Else!) by Winn Claybaugh


As beauty professionals, we constantly strive to upgrade our technical expertise and fine-tune our customer service skills. Now it’s time to implement one more necessary ingredient for running a successful business: Fun! Laughter! Make your salon, spa, or school a party!

The intentional use of fun can be a powerful force in team building, improving customer service, improving team attitude and loyalty, and ultimately increasing profitability. Businesses where staff members have fun, like each other, and treat customers as if they’re happy to be there have a competitive advantage.

You can create an environment of fun, laughter, and enthusiasm in your salon or school by making fun a daily priority, not an occasional event. Many years ago at the first Paul Mitchell School in Provo, we decided to initiate a simple gesture of teamwork toward a common goal of wellness. We started the Eight Glasses of Water Club.

It was quite simple. All of our staff members received their own plastic water bottles, on which they wrote their names using a big permanent marker. Each 12-ounce water bottle represented two glasses of water, which meant it had to be emptied four times a day. Here’s where it got fun. Each time someone emptied their bottle, they had to have another team member autograph it, with the goal of four different signatures by the end of the day.

Sound simple and childish? Ask my staff—they think it’s a hoot. It forced some of the more shy-type team members to come out of their shells a bit to intermingle. It created dialogues with our customers about health and fun. It opened up more opportunities for the staff to focus on health and wellness, but more important, to do it as a team. One final note. After downing about four or five glasses of water, the Eight Glasses of Water Club soon turned into the Mad Dash to the Restroom Club.

What can you do in your school or salon to have fun and work toward a common goal of health and wellness?




Joshua Lee Reedy, Class of 2007
Northwest Hair Academy – A Paul Mitchell Partner School


With two years of college credit, Joshua Lee Reedy started law school and quickly realized that arguing for a living would not make him happy. So he dropped out and tried a variety of jobs, from Web page design and landscaping to managing a surf and skate shop. After losing a job at a major real estate firm, Josh went through a slump. “Everything I tried was either way below my usual pay grade or I couldn’t get the job,” Josh recalls.

Josh had always been passionate about hair but never had the time to pursue it. After doing a little research, he discovered Paul Mitchell Schools and enrolled at Northwest Hair Academy in Mount Vernon, Washington. Attending the school has not been easy for the 26-year-old who comes from a small island about 35 miles from the Mount Vernon campus. The island is accessible only by a ferry that costs too much and doesn’t leave early enough to get Josh to school on time, so he’s been sleeping in his van at a marina near school and showering at a campground down the street while working nights to pay for his education.

Despite his unusual lifestyle, Josh says this has “definitely been one of the best decisions of my life. I look toward the goal of being a licensed hairstylist and keep my focus on that,” he adds. Josh recently started an externship at The Experience Salon. “One of the reasons I chose The Experience was because it’s a Paul Mitchell Focus Salon. It’s very cool to be able to work with the products I know and love.”

Josh’s advice for fellow Future Professionals: “If you’ve got the drive, the Paul Mitchell team is right there to back you. Keep your dream ahead of you, and any obstacles you have to overcome will become much smaller.”


“Josh is the most positive young man we have seen in a long time, always smiling and giving to others. He is involved in every aspect of our culture and he creates magic all the time by taking pictures of our events and fundraisers. Knowing Josh has been one of the more touching experiences we have had at our Paul Mitchell School.”

— Darrell and Mary Camp
Owners, Northwest Hair Academy – A Paul Mitchell Partner School


Jenn Johnson, Class of 2002
Paul Mitchell The School Costa Mesa


After graduating from high school with an assortment of piercings, tattoos, and a self-professed dark side, Jenn Johnson struggled to find her place in the world. She tried emergency medical technician (EMT) classes, mortuary school, and a beauty school in Redondo Beach. She also developed a drug problem that threatened to turn her into a serious loser. Instead, Jenn became a quitter and turned her life around.

Soon after kicking the drugs, Jenn discovered Paul Mitchell The School. Her mother had seen the Costa Mesa campus and said, “There’s a hundred of you running around.” It seemed like the perfect fit.

“The school culture saved my life,” Jenn recalls. “There were days when I wanted to get high but every day was something new and amazing that would keep it from my mind. In the school, everyone believed in me. I felt accepted and loved no matter what I did or had done. I was hugged ten times a day. They saw my potential that I didn’t see, and they brought it out in me. I knew the only way I could live was to stay there.” So Jenn became part of the staff, starting at the front desk and working her way through a variety of positions in the past five years, including administrative assistant to Director of Education Brennan Claybaugh, personal assistant to Dean and Cofounder Winn Claybaugh, and Night School director. She recently was named director of the brand-new Paul Mitchell The School Santa Barbara.

Jenn’s experiences make her a valuable resource for Future Professionals. “It helps them a lot because I’m like them,” she says. “I know what they’re going through. When they make a decision, I’m there to help and support.”

Jenn advises Future Professionals, “No matter how hard life is, stick with the Paul Mitchell School and culture. It can change your life for the better and will stick with you forever. Things may get worse before they get better, but this too shall pass and you have the potential to be amazing. You can get over drugs, drama, addiction—anyone can. The school’s the venue. It’s my replacement drug. I have an addictive personality and this is my addiction. It’s safe, fun, good for me, good for everyone.”


“With all her tattoos, piercings, and wild hair, Jenn had a pretty hard look and I thought she might cause trouble in her Night School class. Then she asked me to cut her hair, and as I did I realized she was a soft, beautiful person with the biggest heart. No matter how they look on the outside, everyone wants a place to feel loved and belong. Luckily for us as a company, we were able to get to know the person inside Jenn and see all her wonderful talents and gifts.”

— Brennan Claybaugh
Director of Education
Paul Mitchell the School and Advanced Academy



THE ADVANCED ACADEMY PROGRAM

Paul Mitchell Advanced Academy offers information-packed advanced haircutting, hair coloring, makeup, and photo shoot education. Most courses are 3- or 5-day hands-on retreats, taught by a team of nationally recognized artists and educators. Our multitiered curriculum includes basic, intermediate, and advanced education that we call CORE (“Learn the Rules!”), ADAPTIVE (“Bend the Rules!”), and CREATIVE (“Break the Rules!”).

Our education incorporates an advanced accelerated learning system, combined with in-depth technical guidance. Whether you’re an experienced stylist, a veteran art director, or just starting out in your career, you can rejuvenate yourself and fine-tune your craft in a relaxing, personalized, compassionate educational experience.

CLICK HERE to learn more.


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Paul Mitchell The School Newsletter
Copyright © 2007 by Paul Mitchell The School. All rights reserved.
Editor: Gail Fink
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