September 2007
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Dear Future Professionals,

Like many people, the tragic events of September 11, 2001 had a profound effect on me and formed a benchmark in my life. What I used to think I knew completely changed on that day, and my life will be forever divided into two segments: before 9/11 and after 9/11.

There are so many parts of that tragic story that we could choose to focus on—parts of the story that could make us angry, confused, and fearful. However, if you believe as I do in the law of attraction—that what you put out in your thoughts, words, and actions is exactly what you will get back—then it makes sense to take the positive, hopeful lessons from September 11 and put that message out there instead.

If that historical event left you thinking that this is a cold, cruel world filled with people who want to hurt you and see you fail, then that could be what you get back. On the other hand, if you instead choose to focus on the heroes of that day and on the millions of people all over the world who came together and pledged themselves for harmony and unity, then you will attract those types of people and you will have experiences of joy, love, and hope.

As you move through your life, you can pay tribute to those who lost their lives that day by remembering their stories and the example they set. You can decide how you will GET INVOLVED. For me, I choose to get involved with people and experiences that bring me the positive life I deserve. I choose to focus on people like Kacie Chester and Martha Jane Graham, two amazing women featured in this month’s Future Professional and Alumni Profiles. I choose to get involved with activities like our Paul Mitchell Schools 9/11 tributes, which you’ll also read about in this newsletter.

What’s your decision? How will you get involved?

— Winn Claybaugh
Dean and Cofounder, Paul Mitchell Schools


John McCormack

From a modest beginning as a New York beat cop to a quick bout with success on Wall Street, John McCormack demonstrated early on that he had what it takes to succeed in America. He also learned that you can lose your first million as fast as you can make it.

After his meteoric rise and fall, Texas became McCormack’s new home and precision haircutting his new field. His wife Maryanne was a career stylist with much talent but little profit from her work. It soon became John’s goal to elevate the status and income of the hairdresser. His persistence, priorities, and professionalism paid off in 1977, when the first Visible Changes salon opened. The chain now includes 16 salons in Houston and central Texas, and the company is a member of Intercoiffure, one of the most prestigious organizations for hairdressers in the United States. Visible Changes has twice been recognized on the Inc. 500 list of the fastest rising companies in America. Inc. magazine named McCormack the “Hottest Entrepreneur in America” and has featured him on the cover.

Searching for ways to enhance the hairdresser’s earning ability, John developed product companies and a salon management software system that gives salon owners the information necessary to run high-tech salons. Committed to philanthropy and giving back, McCormack has served on the Board of Visitors of M. D. Anderson Cancer Center, the Houston Community College, and the University of Houston’s Entrepreneurial Center. He has been an adjunct professor at the Rice University business school and the University of Houston. A highly desired speaker, John contributes the proceeds from his speaking engagements to the Visible Changes Educational Foundation, which provides scholarships to employees’ children. His special medical school foundation provides full scholarships to staff members’ children.

CLICK HERE to listen to John McCormack’s inspiring message about the importance of education, positive thinking, and giving back to your business and community.




If you enjoyed this month’s audio message, you’ll love our MASTERS Audio Club. Each monthly program features interviews, success secrets, and business-building presentations by the absolute best leaders in and out of the beauty industry. Your subscription includes one CD per month featuring different masters, heroes, icons, legends, and mentors who all have something amazing to say.

Your investment is only $12.95 per month. 100% GUARANTEED. You may cancel at any time.

To order, visit www.mastersaudioclub.com or call (800) 459-4007.


Paul Mitchell Schools Remember 9/11

Every year since the 9/11 tragedy, many of our Paul Mitchell Schools have held some type of event in remembrance of the precious lives lost forever that day. Many schools have hosted fundraising events for their local police or firefighters. Paul Mitchell The School Costa Mesa established a widows and orphans foundation for local firefighters and has raised money for that organization every year. At the San Francisco Institute of Esthetics and Cosmetology – A Paul Mitchell Partner School, day and night school students bring their cell phones to the all-school Pow Wow. They talk about the 9/11 event and those last phone calls that were made. The victims of 9/11 did not spend their last moments calling their bosses to complain about how mean they’d been. They called the people who were most important to them to say “I love you” one last time. In memory of them, San Francisco Future Professionals take the opportunity to call someone special or write a love note and mail it off.

In our Paul Mitchell School family, September 11 will never be just another passing day but one that honors those who lost their lives and the lessons we’ve learned. Here are just a few of the ways Paul Mitchell Schools paid tribute on September 11 this year:

Future Professionals at Paul Mitchell The School Michigan went to area fire halls and personally invited local firefighters for free haircuts or eyebrow waxes on September 11. About 30 firefighters came in during day and night classes, and a few even brought their trucks.







Paul Mitchell The School Santa Barbara headed downtown with their Free Hugs signs and even stopped by their new building site to hug the construction crew!











The new Core class from the St. Louis Academy – A Paul Mitchell Partner School had a wonderful time giving free hugs to their community.





Inspector Deresa Teller of the Los Angeles Fire Department brought her search dog Ranger to Paul Mitchell The School Sherman Oaks. Teller and her dogs have helped find victims after Hurricanes Rita and Katrina, the Oklahoma City bombing, and the World Trade Center tragedy.


Michael's School of Hair Design & Esthetics – A Paul Mitchell Partner School paid tribute to search and rescue dogs by raising $320 to benefit the Animal Rescue League of New Hampshire; New England K-9 Search and Rescue; and Our Military Kids, an organization that provides sports, arts, and tutoring programs for the children of deployed and severely injured Reserve and National Guard personnel. From left: Brand Leader Ryan O’Neal, Student Council Officer Alexandra Gomes, Animal Rescue League President and CEO Caroline Boyd, and Student Council Officer Aimee Bernard.



Cao Institute of Aesthetics – A Paul Mitchell Partner School started a Core class on September 11. What a way to start your first day of school! The entire school watched the Free Hugs video, then made signs and headed for Main Street in Alhambra.



An Iraqi man (center, in the white shirt) was so impressed with the gesture that he bought coffee drinks and lunches for everyone in the group, saying, “This is a message sent from heaven telling me that I have to give back.”





Paul Mitchell Mackinder Challenge Names Top Winners

Molly McMenamin from the Bella Capelli Academy – A Paul Mitchell Partner School and Genevieve Jaslowski from Paul Mitchell The School Salt Lake City took first and second place, respectively, in beauty industry icon Vivienne Mackinder’s Paul Mitchell Mackinder Challenge makeover contest. Their grand prize included a two-day private training with Mackinder at her Hairdesigner TV studio. The winners were flown to New York, picked up at the airport by a private car, and transported to the Hairdesigner TV studios in the Hamptons where they worked one-on-one with Vivienne herself. Molly and Genevieve selected styles from editorial tears and Vivienne coached them to re-create the looks.

“I am so impressed by the Future Professionals’ work,” Mackinder said. “We will be posting their work on our site. I want to show off the kids to my community. Very proud!”

Visit www.hairdesignertv.com to learn more about the Paul Mitchell Mackinder Challenge.




A Note from Sister Bonnie

After receiving $30,000 from the Paul Mitchell Schools at this year’s John Paul Mitchell Systems Signature Gathering, Sister Bonnie Steinlage sent the following note:

Dear Winn,

I am still reliving the Hair Camp experience with the JPMS people and I love telling people about it. What a wonderful gathering of very generous people. All of the people connected with Franciscan Haircuts from the Heart were shocked and very pleased with your generosity! Thank you for your donation of $30,000 to Franciscan Haircuts from the Heart. Yes, my life will be a little easier now that we have the funds to pay our salons that partner with us in providing hair services to poor and homeless. And we may even be able to extend our services to other agencies who have asked to be part of our program.

You truly have helped me to extend my mission of providing professional hair care to the less fortunate and to invite many other stylists to join in the mission. How can I ever thank you for all that you have done to spread the ministry so far and get so many other people involved!

I am so proud to know you! You are in my prayers and I smile when I think of you!

Sincerely,
Sister Bonnie Steinlage, SFP


SCHOOLS IN THE NEWS

Cosmetology School of Fresno Hosts America’s
Top Model
Casting Call


On August 12, the Cosmetology School of Fresno – A Paul Mitchell Partner School hosted a casting call for America's Next Top Model, the popular TV show seen on the CW Television Network.








The Fresno Future Professionals also created magic in their community with a Free Hugs day. After seeing the “Free Hugs” video at their morning Power Pow Wow event, they then made signs and went out to share the movie’s heartwarming message. Click on the video or go to www.youtube.com/watch?v=GBJEtTDiyTE to see a film of the results, produced and posted by the Future Professionals.


Cincinnati Academy Supports the Troops

In July, Cincinnati Academy – A Paul Mitchell Partner School started a friendly competition to see who could bring in the most items for our service members overseas. The school split into 12 teams, and the response was so strong that the event was extended to Labor Day.

“Our Future Professionals donated everything from soap and toothpaste to cookies and socks,” says Admissions Assistant Gina Burris. “Then reality hit, and we realized we had a challenge on our hands. How in the world were we going to mail all this stuff?” By the end of the day, a new Core member provided the answer: The Yellow Ribbon Support Center.

The organization was founded by Keith and Carolyn Maupin, whose son Spc. Matt Maupin was captured in Iraq on April 9, 2004. Matt has not been seen since his capture, but his family continues to believe he is alive. Their Yellow Ribbon Support Center has sent more than 8,100 boxes overseas, loaded with goodies, a picture of their son, and a request to say a prayer for him.

Keith Maupin (back row, center, in the white T-shirt) visited the Cincinnati Academy on September 12. “At the end of his time with us, I was incredibly proud to see our Future Professionals asking how they can get involved,” Burris said. “One of our Future Professionals lives near the support center and has volunteered to take additional donations directly to them. Some Future Professionals also committed to help pack the boxes.” Visit www.yellowribbonsupportcenter.com for more information about the Yellow Ribbon Support Center.


North Haven Academy Future Professional Designs
Winning Ad


Paul Mitchell National Educator and Focus Salon owner Joyce-Lyn Altieri is a regular guest speaker at North Haven Academy – A Paul Mitchell Partner School. “Instead of going in and doing hair this time, I taught an advertising class and had them design an ad for my salon using Paul Mitchell products,” Altieri says. “Then we picked the five best ads and had our clients and the community vote on them.”

Annelise Hurlock took first place, winning a smoothing iron and the chance to spend a day of mentoring at Joyce-Lyn’s salon. Her winning ad appeared in two local newspapers. The second and third place winners received Take Home kits and a half-day of mentoring.

“I love to volunteer at the North Haven Academy,” Joyce-Lyn says. “I love to go in and share my knowledge and experience. In return I get such energy from the Future Professionals. Through their eyes, anything is possible.”

Just Say “Yes” to Your Salon
From Connecting to My Future by Winn Claybaugh


If you are leaving school and entering a salon, you need to be aware of your new role as a team member within your new professional home. Although being new on the team seems a little intimidating, it is important for you to get involved and support all salon activities right away. Your salon owner and manager will be impressed with your openness to try new things and support the salon.

In-salon client events are a great way to attract new business and build client loyalty. Here are some examples of salon events you may have the opportunity to learn from:
  • Community events: Community events include neighborhood or business association parties, sidewalk sale days, or Chamber of Commerce–sponsored events.
  • Education events: Some salons love to help educate their clients by providing in-salon education events focusing on beauty tips.
  • Fundraisers: Help raise funds for charities, ecological organizations, or community programs. Clients generously support and choose companies and professionals who are socially conscious and giving.
  • Fashion shows: Develop a salon fashion show for your clients and the local community. Give the proceeds to a local charity while spreading the word about beauty and fashion.
  • Special salon days: Some salons sponsor special days that may include holiday themes, vacation themes, or quirky fun themes. One salon created “Prom Day” where team members dressed in their high school prom dresses, posted their prom pictures, and had fun swapping stories with their clients.

There are so many ways to get involved in the industry with your salon team. Say “yes” to participating in salon meetings, salon education, salon service promotions, product launches, photo shoots, and distributor/manufacturer shows. Help your salon to connect with the community. Organize and support events such as fundraisers, fashion shows, consumer events, or just simply have fun with a special salon day. Give back to your team and your community.


Kacie Chester, Class of 2007
Paul Mitchell The School – Rhode Island


Kacie Chester has always wanted to visit Haiti and make a difference. When she learned that a friend would be there for two yeas, bringing running water to people who had never had it, she decided there was no better time to get involved. So the enterprising Future Professional asked Paul Mitchell The School Rhode Island for help.

“Their referral to the Andrew Gomez Dream Foundation was a blessing,” Kacie says. Armed with $1,100 from the foundation and boxes of Paul Mitchell shampoo and products donated by her school, Kacie made it her mission to bring the Paul Mitchell customer experience to a third-world country. She contacted Partners with Haiti (www.partnerswithHaiti.org), an organization that provides education, housing, medicine, feeding programs, and jobs, and made arrangements to visit orphanages in Port-Au-Prince.

“Arriving at the orphanage was one of the most overwhelming moments of my life,” Kacie says. “Twenty little girls stood before me, screaming and gleaming with happiness. They knew I was there to help them.”

Using two big buckets of rainwater and the donated Paul Mitchell products, Kacie and two members of her mission team were ready to give the girls an experience they would never forget. “I quickly learned that 17 out of 20 of the young girls had never showered or washed their hair before,” Kacie says. “After all 20 girls were washed, we went inside and braided their hair. Despite a complete language barrier, I was sharing my knowledge with them and they were sharing their knowledge with me. They taught me more than I ever knew about braiding, and it was beautiful.”

Kacie became concerned about one girl in particular. Given up by her family because they could not afford to care for her, 11-year-old Aline earns her stay with another family by taking care of their autistic 3-year-old son. “I did not hear her speak a word for the first four days I was there,” Kacie says. “I made it my mission to break through to this little girl and make her happy. I found her one night sitting on a rock, pulling her braids out, and I started to help her. She was not allowed to use our bathroom but I snuck her in anyway and began washing her hair in my sink. She was so happy; I had never seen anything like it. So I got out my flashlight and took her to the shower. From the shower she emitted happy sounds that did not require us to speak each other’s language. She was dancing and singing and jumping in circles. She had never taken a shower before and she was the happiest child I had ever seen.” Later that night, Aline began to communicate with Kacie, and Kacie decided to sponsor Aline. “For $25 a month, she can now go to school and is guaranteed at least one meal a day,” says Kacie.
Kacie recalls leaving Haiti as one of the most difficult moments of her life. “The Haitian people do not dwell on what they do not have,” Kacie says. “They live for the moment and appreciate what they do have. This trip has changed my life and I truly thank Paul Mitchell The School Rhode Island and the Andrew Gomez Dream Foundation for their support.”


“Kacie is a visionary with a heart that likes to give back. After her trip, she shared with the Future Professionals how lucky we are in this country to enjoy something as simple as getting our hair shampooed. I love that the Andrew Gomez Dream Foundation funds were available to help her on her journey.”

— Michael Galvin
Owner/Director
Paul Mitchell The School – Rhode Island


Martha Jane Graham, Class of 2006
Carolina Academy – A Paul Mitchell Partner School


In high school, Martha Jane Graham was the kind of girl who could always be found doing her friends’ hair for proms, dances, and cheerleading competitions. With a goal of owning her own salon someday, she earned a bachelor’s degree in business administration at the State University of New York before heading to Carolina Academy – A Partner School in Charlotte, North Carolina.

“A Paul Mitchell School was Harvard, as far as I was concerned,” says Martha Jane. She embraced the Paul Mitchell culture, joined the Design Team, and became manager of the Take Home Team. “I loved being introduced to all the Paul Mitchell products and learning how the retail process works,” she says. “I learned how to order products cost efficiently and how to merchandise, inventory, and create displays. What salon wouldn’t want that in a new salon professional?”

After graduation, Martha Jane completed the Carolina Academy’s teacher training program and became the school’s Brand Leader. “I find it so awesome that the Paul Mitchell brand immediately attracted me to Carolina Academy, and now my role is to promote and sustain it as the Brand Leader in the school. I play with that role all day, and then I get to have fun as a hair designer at night in a Paul Mitchell Focus Salon. It makes my heart sing to be part of a company so focused on the power of nice and empowerment.”



Martha Jane’s advice for Future Professionals:
  1. Say “yes please” and “thank you” for any education offered to you. As Vivienne MacKinder says, “Be a sponge and drink up as much as you can.”
  2. Surround yourself with people and activities that make your heart sing.
  3. Attitude is everything. Get excited! If it was my turn to be on towel duty, I got excited about it. When I pay my bills, I get excited about it. If you have a finger wave, get excited about it. Excitement puts such a flavor of positivity into anything you do.

“As a Future Professional, Martha Jane was full of energy and wanted to get involved with everything our school had to offer. Today, as the Brand Leader at Carolina Academy, she exemplifies the Paul Mitchell brand and the culture portrayed at Carolina Academy. With all of her enthusiasm and excitement, Martha Jane will surely have the opportunity to direct one of our schools in the future.”

— Steve Pollak
Director of Carolina Academy – A Paul Mitchell Partner School




AIDS WALK LOS ANGELES

You hold the power to change lives, and Paul Mitchell has a great opportunity for you to put that power to work.

Join Team Paul Mitchell for the AIDS Walk Los Angeles. The 10K walk (6.2 miles) takes place Sunday, October 21, 2007. It’s free to register and walk, but it would be cool if you’d fundraise for the cause. All money raised supports the AIDS Project Los Angeles, which provides medical, food, shelter, and the entire spectrum of HIV/AIDS services.

John Paul DeJoria has graciously donated $1,000 to get Team Paul Mitchell started toward our goal of $10,000.

To join Team Paul Mitchell:

• Go to www.aidswalk.net/losangeles
• Click on REGISTER NOW in the upper left corner
• Click JOIN A TEAM
• Choose TEAM PAUL MITCHELL from the dropdown menu

Help us create a huge Paul Mitchell presence during the walk. Walk with your Paul Mitchell School classmates or bring a friend and even your pup. If you cannot participate, you can still help by donating to Team Paul Mitchell at www.aidswalk.net/losangeles

To get connected locally, check out similar events in your own community. Visit www.charitymile.com for a list of events arranged by category and charitable organization.



THE ADVANCED ACADEMY PROGRAM

Paul Mitchell Advanced Academy offers information-packed advanced haircutting, hair coloring, makeup, and photo shoot education. Most courses are 3- or 5-day hands-on retreats, taught by a team of nationally recognized artists and educators. Our multitiered curriculum includes basic, intermediate, and advanced education that we call CORE (“Learn the Rules!”), ADAPTIVE (“Bend the Rules!”), and CREATIVE (“Break the Rules!”).

Our education incorporates an advanced, accelerated learning system, combined with in-depth technical guidance. Whether you’re an experienced stylist, a veteran art director, or just starting out in your career, you can rejuvenate yourself and fine-tune your craft in a relaxing, personalized, compassionate educational experience.

Beginning in 2008, Advanced Academy programs will be offered in the following locations:

• Costa Mesa, California
• Frederick, Maryland
• Orlando, Florida
• North Haven, Connecticut
• Chicago, Illinois
• Houston, Texas
• San Francisco, California
• Sherman Oaks, California
• Salt Lake City, Utah

To learn more, click here: Paul Mitchell Advanced Academy



Paul Mitchell The School
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Be Nice (Or Else!)
Connecting to My Future



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Paul Mitchell The School Newsletter
Copyright © 2007 by Paul Mitchell The School. All rights reserved.
Editor: Gail Fink
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