Terms of Service

IMPORTANT NOTICE: Paul Mitchell The School Paul Mitchell The School Fayetteville is independently owned and operated by PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville under a franchise license from Paul Mitchell Advanced Education LLC (“PMAE”). PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville is a separate legal entity from PMAE. PMAE does not control the day-to-day operations of this school and is not responsible for the acts, omissions, or obligations of this location. By using this Website, you acknowledge this independent franchise relationship.

PLEASE NOTE THAT THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER AT SECTION 15. PLEASE READ THAT SECTION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Welcome to the website of Paul Mitchell The School Paul Mitchell The School Fayetteville (the “website”), independently owned and operated by PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville (the “School,” “we,” “us,” or “our”) under a franchise license from Paul Mitchell Advanced Education LLC (“PMAE”).

These Terms of Service (“Terms”) govern your access to and use of this Website, the Services, and all Content, including SMS messaging services. This Website provides information about this specific school location, including enrollment, programs offered, career opportunities, and contact information. This Website does not provide student portal access; the student portal is available at pluggedin.paulmitchell.edu, operated by PMAE. Our Privacy Policy, available at https://paulmitchell.edu/privacy-policy, is incorporated into and made a part of these Terms by reference. By accessing this Website, submitting your information, or opting in to receive communications from us, you agree to be bound by these Terms and our Privacy Policy. The materials contained in this Website are protected by applicable copyright and trademark law.

If you do not agree to these Terms, you must immediately discontinue use of this Website and all related Services.

As used in these Terms, the following definitions apply:

By accessing or using the Services provided by Paul Mitchell The School Paul Mitchell The School Fayetteville you represent that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to use the Services only for lawful purposes and in accordance with these Terms.

You agree not to misuse the Services, attempt to gain unauthorized access to our systems, interfere with service functionality, or use the Services in any way that could harm Paul Mitchell The School Paul Mitchell The School Fayetteville, PMAE, our users, or our partners.

Prohibited Conduct

When using this Website and the Services, you agree not to: (a) Use the Website or Services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation; (b) Attempt to gain unauthorized access to any portion of the Website, other user accounts, computer systems, or networks connected to the Website, whether through hacking, password mining, or any other means; (c) Use any automated means, including robots, spiders, scrapers, or data mining tools, to access, monitor, copy, or download any Content or data from the Website without prior written consent; (d) Interfere with or disrupt the integrity, security, or performance of the Website or Services, including transmitting any viruses, worms, defects, Trojan horses, or other items of a destructive or disruptive nature; (e) Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity, including the School or PMAE; (f) Collect or harvest any personally identifiable information from the Website or its users without authorization; (g) Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website, Content, or Services without the express written permission of the School; (h) Use the Paul Mitchell name, trademarks, logos, or branding in any manner that suggests endorsement by or affiliation with PMAE beyond what is authorized under the franchise relationship; (i) Post, transmit, or distribute any content that is defamatory, obscene, threatening, abusive, hateful, or that violates the rights of any third party; or (j) Engage in any conduct that restricts or inhibits any other user’s use or enjoyment of the Website or Services.

Violation of any of the foregoing may result in immediate termination of your access to the Website and Services, and may expose you to civil and criminal liability.

By submitting your phone number through this Website, forms, or other communication channels, you may opt in to receive SMS messages from Paul Mitchell The School Paul Mitchell The School Fayetteville related to our Services.

These communications may include but are not limited to:

• Appointment confirmations and reminders
• Enrollment or program information
• Customer service communications
• Promotional or marketing messages
• Updates regarding services or events

Message Frequency

Message frequency may vary depending on your interactions with our services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Paul Mitchell The School Paul Mitchell The School Fayetteville is not responsible for any charges incurred from receiving SMS messages.

Consent Not Required for Purchase

Your consent to receive SMS messages is not a condition of purchase. You may choose not to opt in and still access our services.

You may opt out of SMS communications at any time.

To stop receiving text messages, reply:

STOP

After you send the STOP message, you will receive confirmation that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

If you need assistance with our SMS messaging program, reply:

HELP

You may also contact us directly using the information listed in the Contact section below.

Your privacy is important to us. Paul Mitchell The School Paul Mitchell The School Fayetteville collects personal information as an independent data controller and may share certain information with PMAE as the franchisor of the Paul Mitchell The School brand. Any personal information collected through this Website, forms, or SMS program will be handled in accordance with PMAE’s Privacy Policy and any supplemental data practices specific to this school location.

Please review PMAE’s Privacy Policy here: https://paulmitchell.edu/privacy-policy 

The Privacy Policy explains how PMAE and its franchise locations, including this School, collect, use, and protect your personal information. To the extent that this school location has supplemental data practices, those will be made available upon request or posted on this Website. Your data may be subject to the consumer privacy laws of the State of NORTH CAROLINA, which may grant you additional rights regarding your personal information, including the right to access, correct, delete, and opt out of the sale of your personal data, as applicable under state law.

This School is subject to the Family Educational Rights and Privacy Act (“FERPA”) with respect to student education records. Information that constitutes an education record under FERPA will be handled in accordance with FERPA requirements and will not be disclosed without proper consent except as permitted by law.

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (“COPPA”). If you believe a child under 13 has provided personal information through this Website, please contact us immediately so that we can take appropriate steps to remove such information.

This Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By continuing to use this Website, you consent to our use of cookies in accordance with our Privacy Policy. You may adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of this Website.

All Content on this Website, including but not limited to text, graphics, logos, images, photographs, audio, video, data compilations, software, and the design, selection, and arrangement thereof, is the property of PMAE, the School, PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, or their respective licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The “Paul Mitchell The School” name, logos, and associated trademarks (the “Marks”) are owned by or licensed from PMAE and are used by this school location under license pursuant to a franchise agreement. Nothing in these Terms grants you any right, title, or interest in any Content or Marks.

Subject to your compliance with these Terms, the School grants you a limited, non-exclusive, non-transferable, revocable license to access and use this Website for your personal, non-commercial use only. You may not: (a) reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content; (b) use any robot, spider, scraper, or other automated means to access this Website; (c) decompile, reverse engineer, or disassemble any software or other products or processes accessible through this Website; (d) remove, alter, or obscure any copyright, trademark, or other proprietary rights notice on the Website or Content; (e) use the Paul Mitchell name, logos, Marks, or trademarks without the prior written consent of PMAE; or (f) frame or mirror any portion of this Website without express written permission. Any unauthorized use of the Content or Website terminates the limited license granted herein.

Paul Mitchell The School Paul Mitchell The School Fayetteville respects the intellectual property rights of others and expects users of this Website to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), 17 U.S.C. § 512, we will respond promptly to claims of copyright infringement committed using this Website.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this Website, please notify our designated copyright agent with the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the Website; (d) your address, telephone number, and email address; (e) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our designated agent for notice of claims of copyright infringement can be reached at: 

Paul Mitchell Advanced Education
PO Box 561
West Jordan, UT 84084

Email: privacy@paulmitchell.edu 

We reserve the right to remove any Content that allegedly infringes another person’s copyright without prior notice. In appropriate circumstances, we will also terminate the accounts or access of users who are repeat infringers.

If you submit, post, or transmit any content, feedback, suggestions, ideas, or other materials to or through this Website (“User Submissions”), you grant the School, PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, and PMAE a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Submissions throughout the world in any media now known or hereafter developed, for any purpose, without compensation or attribution to you.

You represent and warrant that: (a) you own or otherwise control all rights to any User Submissions you provide; (b) your User Submissions are accurate and not misleading; (c) your User Submissions do not violate the rights of any third party, including intellectual property rights and rights of privacy; and (d) your User Submissions do not contain any defamatory, obscene, unlawful, or otherwise objectionable material.

We reserve the right, but are not obligated, to monitor, edit, or remove any User Submissions at our sole discretion and without notice. We take no responsibility and assume no liability for any User Submissions posted by you or any third party.

THIS WEBSITE, THE SERVICES, AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE SCHOOL, PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, AND PMAE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SCHOOL OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. 

ALTHOUGH THE SCHOOL ENDEAVORS TO PROVIDE ACCURATE AND CURRENT INFORMATION, THE SCHOOL DOES NOT WARRANT THAT ALL WEBSITE CONTENT WILL BE COMPLETE, CURRENT, OR ERROR-FREE. INFORMATION ABOUT PROGRAMS, ENROLLMENT, TUITION, FEES, FINANCIAL AID, LICENSURE, ACCREDITATION, CAREER OUTCOMES, OR OTHER STUDENT-RELATED MATTERS IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES AND SHOULD BE CONFIRMED WITH AN AUTHORIZED SCHOOL REPRESENTATIVE. NOTHING IN THESE TERMS IS INTENDED TO LIMIT THE SCHOOL’S OBLIGATIONS UNDER APPLICABLE LAW OR ANY APPLICABLE FRANCHISE, BRAND, ACCREDITATION, REGULATORY, OR CONSUMER-PROTECTION REQUIREMENT

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SCHOOL, PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, PMAE, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, SERVICES, OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE SCHOOL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE SCHOOL AND [FRANCHISEE LEGAL ENTITY NAME] FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). PMAE SHALL NOT BE LIABLE FOR ANY ACTS, OMISSIONS, OR OBLIGATIONS OF THIS FRANCHISEE LOCATION.

Our Website may contain links to third-party websites or services, including but not limited to paulmitchell.edu (operated by PMAE) and pluggedin.paulmitchell.edu (the student portal operated by PMAE). These links are provided for convenience only, and the School does not control or endorse the content, privacy policies, or practices of these third parties or of PMAE’s websites. We encourage you to review the terms of service and privacy policies of any third-party websites you visit.

We may update or modify these Terms at any time. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the revised Terms.

We reserve the right to suspend or terminate access to our services at our sole discretion if we believe these Terms have been violated or if misuse of our services occurs.

You agree to indemnify, defend, and hold harmless Paul Mitchell The School Paul Mitchell The School Fayetteville, PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, PMAE, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of this Website or the Services; (b) your violation of these Terms; (c) your violation of any rights of any third party; (d) any User Submissions you provide; or (e) any activity related to your account or use of the Website. This indemnification obligation shall survive the termination of these Terms and your use of the Website.

These Terms shall be governed by and interpreted in accordance with the laws of the State of NORTH CAROLINA, without regard to conflict of law principles. Because this school location is independently owned and operated, the laws of the state in which the school is located shall apply unless the Franchise Agreement between PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville and PMAE requires otherwise.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of this Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Salt Lake City, UT. Each party shall bear its own costs and attorneys’ fees unless the arbitrator determines otherwise. You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

This Website may include a careers page listing employment opportunities available at this specific Paul Mitchell The School Paul Mitchell The School Fayetteville campus location. All employment at this location is with PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville, not with PMAE. Employment inquiries and applications submitted through this Website are directed to and processed by this franchisee location only.

If you have questions about these Terms of Service or our messaging program, please contact us:

Paul Mitchell Advanced Education
PO Box 561
West Jordan, UT 84084

Email: privacy@paulmitchell.edu

18. Relationship with Paul Mitchell Advanced Education LLC

This school location is independently owned and operated by PMSC COLUMBIA LLC, dba Paul Mitchell The School Fayetteville under a franchise agreement with PMAE. PMAE does not control the day-to-day operations of this school and is not responsible for the acts, omissions, or obligations of this franchisee location. References to “Paul Mitchell The School,” “Paul Mitchell Partner School,” or “Paul Mitchell Franchise School” on this Website are to the brand and system, not to PMAE directly. Any questions regarding the franchise relationship should be directed to the School using the contact information provided above.